Your moments stay on your phone.

The short version

Gratio runs entirely on your device. Your settings and the moments you save are stored on your phone and nowhere else. There is nothing to sign up for, so there is no profile, no email address and no password on our side.

The one thing that leaves your device is a handful of anonymous usage signals, described below. They tell us whether the widget is being used; they cannot tell us who you are.

What stays on your device

Everything the app needs lives on your phone: the moments themselves (they ship inside the app, in all five languages), your chosen time and language, your theme and the moments you save with the heart. Widgets read the same data, so they work offline too.

Because it all sits on the device, an iPhone backup — through iCloud or a Mac — includes it. That backup is between you and Apple; we have no access to it.

Notifications are scheduled on the device itself. There is no push server behind them.

Purchases

Gratio Premium is bought through Apple’s App Store. Apple handles the payment and the subscription; we never see your name, your card or your Apple Account details. The app asks Apple whether this Apple Account has Premium, and that is all. Apple’s own privacy policy covers that part.

Five anonymous signals

To know whether Gratio actually helps — mainly, whether the widget is being placed and used — the app sends five events to TelemetryDeck, an analytics service based in Germany that is built for exactly this kind of minimal, anonymous measurement:

• onboarding_completed — the app has been set up (sent once)
• widget_installed — a widget has been placed (which kind, not where)
• moment_completed — a moment has been read to the end (whether it was a question or a statement)
• paywall_converted — Premium has been bought (yearly or lifetime)
• locale_info — the language of your moments and your App Store country, once per app version

What is not in these signals: your name, your email address, the text of your moments, a device identifier, an advertising identifier or any identifier we could ever tie to you. The identifier the software uses is hashed and salted before it leaves your phone, so neither we nor TelemetryDeck can trace it back. Alongside each signal go the app version, the iOS version and the device model, which is what any crash or usage tool sees. This is not tracking by Apple’s definition — nothing is linked to data from other companies, and nothing is used for advertising.

TelemetryDeck GmbH processes these signals on our behalf under a data processing agreement, on servers in the European Union. Its privacy policy describes its side.

This website

Fonts, images and styles come from this domain, and there are no embedded videos, maps or social buttons. There is one exception: the site measures visits with Clicky, an external analytics service, so we can see whether people reach the site at all and which pages they read.

Clicky records the page, the link you arrived by, your browser and a rough location, and of your IP address it keeps only an anonymised version. With the settings we use it places no tracking cookies — which is why this site still has no cookie banner. It cannot see your name, and the app sends it nothing at all: this concerns the website only. Clicky is run by Roxr Software Ltd., a company in the United States, so these visit statistics are processed there; its privacy policy describes its side.

The site is hosted by Cloudflare. Like any web host, Cloudflare processes technical data such as your IP address to deliver the pages and to keep the site safe. There too we see nothing that identifies you, only visit totals. Cloudflare’s privacy policy describes its side.

If you email support@gratio.app, we keep your message for as long as it takes to help you, and delete it afterwards. Email to that address is forwarded to our mailbox by Cloudflare’s email service.

Your rights

Under the GDPR you can ask what data we hold about you, have it corrected or deleted, object to its use or take it with you. In practice we hold nothing about you unless you have written to us. Write to support@gratio.app and we will answer within a month. If you feel we have not handled something properly, you can complain to the Belgian Data Protection Authority or the authority in your own country.

Gratio is not aimed at children, and it collects nothing about anyone, of any age.

Who is responsible

Gratio is made by
Monto Bleu BV
Belgium
Privacy questions: support@gratio.app

If this page changes, the date at the top changes with it. We do not send notices about privacy updates; we have no address to send them to.